Reference

What Our Legal Terms Actually Cover

These terms set out how inarogel handles your account, your data, and your rights as someone using the platform in Indonesia where local law permits. Read them as a clear statement of how we operate — not as fine print designed to confuse.

Account eligibility rulesData retention policyCookie and tracking scopeDANA, OVO, GoPay wallet termsContact and rights requests

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LEGAL CONTACT PATHS

How to Reach Us for Policy Questions

If you have a question about these terms, a data request, or a concern about how your account is being handled, you can reach the inarogel support team through the channels below. For account-specific queries, have your registered email address ready so we can locate your record quickly.

Jurisdiction, Eligibility and How This Policy Applies

inarogel Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to inarogel is subject to local law and is available only in regions where such use is permitted. We do not make claims about legality in jurisdictions we cannot verify. If you are accessing the platform from Indonesia, you accept that it is your responsibility

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to confirm whether doing so is lawful in your specific location. Account registration requires that you provide accurate identity details; we retain those details only for as long as necessary to operate your account and meet any applicable regulatory obligation. Payments processed through DANA, OVO, and
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GoPay are subject to each wallet provider's own terms in addition to ours — by using those channels you agree to both sets of conditions. We do not store your wallet credentials; the payment confirmation flow is handled directly between your e-wallet app and the relevant
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payment gateway. Any account suspended for policy breach will receive a written explanation to the registered contact address within a reasonable period. Requests to close an account, correct personal data, or ask questions about how your information is used should be sent through the support channel
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listed on this page. We update these terms when our operations change; continued use after an update takes effect means you accept the revised version.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

Our approach to account security and data handling is built around what we can actually verify and enforce. Below are the four areas that matter most to your account.

Data Handling

We collect only what is needed to run your account — name, contact details, and transaction records. No data is sold to third parties. You can request a copy of what we hold.

Cookie Use

Cookies on inarogel track session state and payment flow only. Analytics cookies are anonymised. You can adjust cookie preferences through your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock the account while investigating.

Retention and Deletion

Account data is kept while your account is active and for a period after closure as required. Submit a deletion request via email and we will confirm the outcome in writing.

Common Legal Questions About Your Account

These are the questions we get most often about account rights, data, and how our terms apply to Indonesia access. If your question is not here, reach out through live chat or email.

Access depends on your local law and the region you are in. You are responsible for confirming that use is permitted where you are located. We do not make eligibility claims for specific cities or provinces.

We collect your name, email address, phone number and transaction history. This is used to operate your account and process payments via DANA, OVO, or GoPay. No additional data is gathered without notice.

Send a written request to our support email with your account ID. We will compile your data record and respond within a reasonable period. Live chat can confirm receipt of your request.

Yes. Submit a deletion request via email. We will remove your data after the retention period required by our operational obligations ends, and we will confirm the outcome in writing.

Each wallet provider applies its own terms to the payment leg. We handle the account side; the wallet provider handles the transfer. Both sets of terms apply when you use those payment channels.

We post the revised terms on this page and note the change. Continuing to use your account after an update means you accept the new version. We aim to notify you by email for significant changes.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What Our Legal Terms Actually Cover

How to Reach Us for Policy Questions

Data, Cookies, Security and Your Account Rights

Common Legal Questions About Your Account

01 Is inarogel available to me if I am in Indonesia?

02 What personal data does inarogel collect when I register?

03 How do I request a copy of my personal data?

04 Can I ask for my account data to be deleted?

05 Do the DANA, OVO or GoPay terms affect how inarogel handles my account?

06 What happens if these legal terms are updated?

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