Reference

How inarogel Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use inarogel, how we use it, and the controls you have over it.

Account data protectionDANA, OVO, GoPay payment dataYour right to access and deleteNo data sold to third partiesContact us anytime for changes
inarogel How inarogel Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about your data, want to request a correction, or need to ask us to delete your account records? Our support team handles privacy requests directly. Use any of the channels below and include your registered email address so we can locate your account quickly and respond without unnecessary back-and-forth.

Team online

Live Chat

Open the live chat window from any page on inarogel. It connects you to our support team for account and privacy questions during staffed hours.

Email Support

Send your privacy request to our dedicated support email. Include your registered account email and describe what data action you need — access, correction or deletion.

Account Help Centre

The Help Centre in your account dashboard covers common privacy steps — updating contact details, reviewing linked wallet data, and submitting a formal data request.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Protecting account data is a practical, operational commitment at inarogel — not just a policy statement. Below are the four areas where data handling directly affects your account experience, from how cookies work in your browser session to how long we keep payment records after a transaction closes.

Cookies and Session Data

We use session cookies to keep you logged in and functional cookies to remember your preferred language and wallet type. You can adjust cookie permissions through your browser settings at any time.

Account Security Measures

Account access uses OTP verification sent to your registered mobile number. If we detect a login from an unrecognised device, we require re-verification before the session continues.

Payment Record Retention

Transaction records for DANA, OVO, and GoPay deposits and withdrawals are retained as required by applicable financial regulations. You can request a summary of your payment history through the Help Centre.

Requesting Data Changes

You have the right to access, correct, or request deletion of your personal data. Submit a request via live chat or email with your account email and the specific change you need.

Common Questions About Your Privacy on inarogel

These are the questions we hear most from people reviewing this policy. If yours isn't here, our support team can answer it directly through live chat or email.

We collect your name, email address, mobile number, and the wallet details you provide for DANA, OVO, or GoPay. We also log device type and IP address for security purposes.

We share data only where necessary to operate the platform — for example, passing a transaction reference to a payment processor so a GoPay or OVO transfer completes. We do not sell your data.

Retention periods follow applicable local law and our internal review schedule. Payment records for DANA, OVO, and GoPay transactions are kept as required by financial regulations in supported regions.

Contact us via live chat or the support email listed on this page. Include your registered account email and specify whether you want to access, correct, or delete your data records.

No. Full wallet credentials are not stored on our servers. We only retain the transaction reference needed to confirm a deposit or withdrawal completed successfully on your account.

We use session and functional cookies to maintain your login state and remember account preferences. You can adjust or block cookies through your browser settings; some features may be affected if session cookies are disabled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.